TATJANA GAILĀNE

Hello, I’m Tatjana. With 17 years of dedicated service to Forbes - listed clients and heads of state in private aviation, I now offer my expertise to one distinguished client or family in Riga and its surroundings, seeking comprehensive household management. My mission is to transform your home into a perfectly orchestrated sanctuary where every detail is meticulously handled.

Creating Your Perfect Home

My years managing UHNW clients' private aircrafts taught me that true luxury isn't just about beautiful spaces - it's about creating an environment where life flows effortlessly. Every detail, from fresh flowers to perfectly pressed linens, contributes to an atmosphere of calm sophistication.

Transforming Daily Living

Imagine your home running with the precision of a private jet service - where every need is anticipated, every detail is perfect, and you're free to focus on what matters most... I bring this level of service to your home, ensuring:

  • Proven experience with the world's most discerning clients
  • Seamless coordination of staff and services
  • Perfect organization that stays invisible
  • Cultural sensitivity from years of international service
  • The highest standards of discretion and confidentiality
  • Ability to exceed customer’s expectation

Services

Household Management & Organization

• Comprehensive property oversight and maintenance systems
• Staff coordination, training and quality control
• Systematic inventory management
• Budget oversight and reporting
• Environmental consciousness initiatives

Quality Control & Procurement

• Selecting and sourcing top-quality groceries, fresh produce, and fine pantry items - organic and sustainable whenever possible
• Curating the best kitchenware, linens, décor pieces, and amenities to enhance comfort and style
• Managing household billing, vendor relationships, and inventory budgets with transparency and cost-efficiency
• Regularly updating household supplies, from toiletries to seasonal décor

Personalized Guest Experience & Events

• Designing warm, welcoming atmospheres for family gatherings, intimate dinners, or larger events
• Preparing the home for guests - fresh flowers, curated music playlists, light refreshments, and luxurious touches
• Coordinating with caterers, entertainers, and service providers to ensure memorable celebrations

Lifestyle Support

• Planning menus and overseeing catering to meet dietary preferences and health goals
• Managing wardrobe care - cleaning, repairs, storage, and rotation to maintain impeccable condition
• Assisting with children’s routines, from organizing schedules to ensuring nutritious meals and enjoyable activities
• Handling pets’ daily needs, grooming appointments, and specialty care

Additional Services

• Scheduling appointments, medical check-ups, car maintenance, and travel arrangements
• Providing safe, experienced driving services (20+ years accident-free) and coordinating chauffeurs when needed
• Procuring thoughtful gifts for special occasions
• Documenting daily achievements, maintaining open communication, and ensuring complete confidentiality
• Available for travel and flexible with the schedule

Professional Background

VVIP Senior Flight Attendant

Global Jet Luxembourg; Falcon 7X/8X, Airbus A319neo

Oct 2012 - Present

• Private flights for a world Forbes-list client and his VIP guests, including heads of state
• Create a first-class environment and comfort
• Provide tailored inflight service as per passenger profile, including pre-flight purchases, catering order, individual menu composition, onboard entertainment, and SPA treatments
• Ensure the highest standard of safety, security, and confidentiality
• Arrange aircraft cabin, maintain tidiness, and maximum hygiene
• Manage the stockroom, order supplies and uniform. Manage the budget
• Update passenger profiles, caterers, and service providers list
• Instruct other crews on passenger needs if they take another plane
• Communicate with the PA team and other crews of the client’s fleet
• Take good care of pilots and help coordinate transportation, accommodation, testing, etc
• Yearly recurrent training: Service and grooming, Passenger handling, Communication, Safety and emergency procedures, First aid by MedAire, Crew resource management, Dangerous goods, Electronic flight book, Self defence, Safety management system

VIP Flight Attendant

VIP Avia (Latvia); Hawker 850 XP, Challenger 604

Jan 2010 - Feb 2012

• Charter and private flights for a UHNW family
• Standard VIP flight attendant duties

VIP Flight Attendant, Project Manager

K.S.Avia (Latvia); Beechcraft Premier I

Oct 2008 - Jul 2009

• Basic VIP flight attendant duties on charter flights
• Supervise the organization of an air show
• Take care of corporate style, design, and order presentation items and company uniform
• Communicate with cooperation partners
• Supervise the construction of a recreation center

Senior Cabin Crew

Air Baltic Corporation (Latvia); Boeing 737, Fokker 50

May 2006 - Oct 2008

• Ensure flight safety and security, deal with non-standard and emergency situations
• Provide customer service meeting company standards
• Coordinate team, communicate with the flight deck
• Complete the necessary flight documents

Voluntary Work

Representative

Skanstes Parks (Latvia)

Jun 2019 - Present

• Represent interests of residential building apartment owners
• Supervise property management-related services, organize improvements

European Voluntary Service

Croce Verde Ospitaletto (Italy)

Nov 2004 - May 2005

• Social work in ambulance, retirement community and mental hospital

Over 17 years of VIP service experience

Credentials & Training

Languages

• Latvian: Native
• Russian: Native
• English: Fluent
• Italian: Fluent
• German: Intermediate

Training

• Cabin Crew Training:
   - Safety and emergency procedures
   - Fire and smoke training
   - Survival and ditching
   - First aid, CPR, AED
   - Aviation security
   - Dangerous goods
   - Crew resource management
• Professional Management School
• FISH! Philosophy training (Work culture, positive attitude)
• Style and Make-up School
• Choreography School
• Music School, piano class

Personal Qualities

• Pedantic, detail-oriented
• Strong leadership, effective teamwork
• Outstanding organisational skills
• Punctual and reliable
• Uncompromising quality standards
• Stable and calm under pressure
• Excellent communication skills
• Etiquette knowledge
• Healthy, alcohol-free lifestyle, non-smoker

Get in Touch

If you’re interested in discussing how I can bring my VVIP-level expertise to your home environment, please reach out